The Low Income Support Service (LISS) has been operating at SPCS since July 2002. The Service provides an effective means of assisting clients to examine their situation and make informed decisions. LISS works within a case management model and is designed to assist people to identify and address those things they are struggling with in day-to-day life.
LISS appointments are free and confidential, and client self-determined, allowing clients to talk about what is most important to them.
The LISS Worker can help with everything from income and entitlements assessment, household bills, budgeting, advocacy and negotiation, to getting connected to specialist support services, or with a specific identified need.
The program is driven by the needs of the individual and can be as short as one visit to get a particular issue resolved or longer term to assist someone through challenging times or to address multiple complex issues.